This is a great video I came across while going through Youtube. I hope you’ll find good information in this video. Here is what site has to say about this video:
This is the first 10 minutes of an introduction to Six Sigma strategies video from APS. It explains Six Sigma’s DMAIC strategy in simple non-technical terms using the familiar setting of a pizza restaurant business. It shows that Six Sigma tools can be used in almost any process setting, not just manufacturing. The whole video is available from Access Process Solutions. 4aps.com